For All Things Natural™
Family owned and run for over 35 years.
100% Satisfaction Guaranteed
Customer Support: (714) 744-3700
We understand that sometimes things don't work out the way we'd like online. We also acknowledge that our new web site has had some challenges. Please take a look below to see if there's an answer to any question(s) you may have. If not, you can call us at:
(714) 744-3700 during normal business hours.
If you are looking for general support, please go to our Additional Info page.
Our normal business hours are: Monday - Friday, 8:00am to 5:00pm Pacific Time.
Not Able to Login or Logout / Shopping Cart Not Updating
This is caused by a cache issue with some browsers. We are working to correct this issue in the very near future. In the meantime, the most common fix for most browsers is to clear the cache – PLEASE NOTE: If you do NOT wish to lose your browsing history, DO NOT clear your cache. Please refer to your specific browser's instructions on how to clear the cache.
500 Server Error
This is a bit more involved error, most likely caused by a bad import of a user’s account from our previous web site. In this instance, when you login, the error occurs once you attempt to place an item in the shopping cart and go to the cart. The only fix is to create a new account using a DIFFERENT email address. Once the account is created, you should be able to place orders normally. If not, please call us.
- If you are only able to see “Will call” as a shipping choice, please first verify that you are logged in, and that your shipping address is correct. If the problem persists, please call us.
- If you see shipping rates that are too high, please call Customer Service – they can modify your order to correct any shipping charge anomalies.
Information provided on NaturesFlavors.com regarding the use of any products DOES NOT constitute a doctor-patient relationship between you and any person affiliated with NaturesFlavors.com. You should not use the information on NaturesFlavors.com for diagnosing or treating a health problem or disease, or for prescribing medication or other treatment. You should always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, or adopting any treatment for a health problem. Natures Flavors does not support the misuse of our natural and organic flavors in electronic cigarettes or other treatment products. Information and statements regarding dietary supplements, or natural and organic products have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.